We take pride in ensuring that our customers receive a seamless experience with the Hikcentral Professional License.

• Delivery Policy:
  Once your payment is completed and the product is marked as “In Stock,” the license will be delivered immediately to your registered email address in the form of a PDF file containing the license code. If the stock status is “Back Order,” please allow 4–7 working days for the license code to be sent to you.
• Return and Refund Policy:
  We stand by the quality and functionality of our licenses. If the Hikcentral Professional License does not work as expected due to a product issue, we will provide a 100% refund upon verification of the issue.
  However, please note that we cannot accept refund requests for changes of mind, alterations to plans, or any other reason not related to product functionality after purchase. We encourage you to carefully review your needs before placing an order.

If you have any questions or concerns about your order, feel free to contact our support team for assistance.